NTS is currently divided into four major products:

• Video Remote Interpreting (VRI) services
• Notifications and Alerts (NAS)
• NTS Text Communications (NTC)
• Notifications and Video Conferencing (NaVC) services

NTS has been in development since 1995, and has recently entered its 7th generation. There are now over 350 organizations using NTS, including most federal agencies, state and local government agencies, Fortune 500 companies, schools, and organizations of all types. See current NTS customers.

NTS gains its flexibililty from its architecture. Major features of NTS include:

• client-server architecture supporting one, or multiple, servers running on Windows or Linux
• modular and configurable client application ("NTS client")
• true distributed architecture with automatic failover and redundancy among servers. Adding more NTS servers scales to large systems
• "gateways" link NTS to a wide variety of systems. Current NTS gateways include:
• telephony gateways for T1/E1 digital trunks, SIP/VoIP links, and analog phone lines
• database gateways to link to a wide variety of databases
• "Internet Gateway" for browser links
• SMTP gateway for email links
• "Curl" gateway to link to http and ftp servers
• Relay and VRI provider gateways
• XMPP gateway for wireless device links (under development)
• and others
• NTS also has specialized services including a Text-to-Speech service, Scheduler Service, and others.

NTS gains much of its flexibility from its script-driven operation. All calls and other operations in NTS are typically managed by system or user scripts. The embedded "Lua" scripting language, along with an extensive "drag & drop" script generator utility, means that NTS can be easily customized to meet almost any communication need.

NXi’s developers are customizing NTS to meet the specialized needs of other markets, including:

• the education market (distance learning and virtual classrooms)
• the legal profession (linkable "sub-conferences" that can isolate and link together for negotiations in virtual meetings)
• call centers (NTS's patented technology can let any voice call center support multi-media calls)
• and others

NTS and Hosted Services

NTS has excellent support for "hosted services." NXi maintains data centers with centralized NTS servers. A single NTS system can support any number of NTS "sub-domains." Each NTS sub-domain has its own users, groups, scripts, settings, administrators, etc., so each sub-domain looks almost like a completely independent NTS system itself. NXi provides hosted service "sub-domains" to many organizations with this approach; for example, all the state offices in Oregon have been a hosted sub-domain since 2003. Other example hosted organizations include the Chicago Public Schools, the Canadian Hearing Society, the State of Wisconsin offices, and others. In the "hosted sub-domain approach," the organization can assign its own administrators and manage the sub-domain as if it were an internal system. Contact NXi for further details on hosted services.

If you have unique communication needs or requirements, contact NXi to find out how NTS can apply to your needs. The products above are described under the "Products" section of this web site.